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Tes Global Limited ("we", "our" or "Tes") is committed to protecting the privacy of all individuals in respect of whom we hold personal information. Tes includes our trading activities that are branded Tes. &�Բ�����;

Please take your time to read this Privacy Notice ("Notice”) which explains how we use and protect your personal information. This Notice applies to the use of all our services and websites (and web-based services) on which a link to this Notice appears (the "Sites"). &�Բ�����;

Tes is a private limited company registered in England, company number 02017289 with its registered address at Building 3 St Pauls Place, Norfolk Street, Sheffield, England, S1 2JE, United Kingdom. &�Բ�����;

For the purpose of the Data Protection Laws, Tes Global Limited and/or its subsidiaries are subject to a range of Data Protection Laws, including the Data Protection Act 2018 (DPA 2018), the UK General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications Regulations (PECR), the Australian Privacy Act 1988 (Cth) and the EU General Data Protection Regulation (EU GDPR), and any other applicable data protection laws.  &�Բ�����;

Whether Tes is a Data Controller or a Data Processor in a specific context depends on the nature of the relationship and the service being provided: &�Բ�����;

• Data Controller: Tes acts as a Data Controller when it collects and processes personal data for its own purposes - such as managing user accounts, marketing, or analytics on its platforms 

• Data Processor: Tes may act as a Data Processor when it processes data on behalf of another organisation (e.g., a customer) that is the Data Controller. &�Բ�����;

We take your privacy seriously and we are committed to keeping your information private. To the extent we are required by law, we have notified the United Kingdom's Information Commissioner's Office that we will process your personal information in accordance with the Data Protection Laws (as defined above), other Supervisory Authorities, and the Australian Privacy Principles (APPs) as outlined by the Office of the Australian Information Commissioner (OAIC). &�Բ�����;

By providing us with your information (including via the Sites), you understand that we will process your personal information in accordance with this Notice and our Cookie Policy here. &�Բ�����;

1. What personal information we collect about you and how we collect it. &�Բ�����;

2. Purposes of processing personal data &�Բ�����;

3. Lawful basis for collecting and using your personal information. &�Բ�����;

4. International data transfer &�Բ�����;

5. Who do we share your information with  &�Բ�����;

6. Automated processing, including tracking and profiling. &�Բ�����;

7. Record Retention, Data Security and Data Transfer &�Բ�����;

8. Your Rights. &�Բ�����;

9. Consent and how to unsubscribe  &�Բ�����;

10. Changes to the Privacy Notice &�Բ�����;

11. Talk to us &�Բ�����;

We will collect the minimum amount of personal data required to fulfil our obligations to you.  &�Բ�����;

Depending on the nature of your relationship with us, the types of personal data which Tes may typically include &�Բ�����;

General Information: &�Բ�����;

Full name, gender, email address, telephone number, password, employment and work history details, proof of identity documents, licences and qualifications, information included in your CV, proof of right to work, details of any criminal convictions, payment details, purchase history, details of your use of products and services, details of enquiries or complaints, and any other information you choose to share. &�Բ�����;

Directly Provided Information: &�Բ�����;

Tes ID user account information, content posted on forums or chatrooms, CV details (emailed, uploaded, or in application forms), product purchase details, subscription details (magazines, software, email updates), participation in competitions or market research, direct communications (phone, email, live chat), enquiries or support requests, site visit details, and payment or transaction details. &�Բ�����;

Content Posted by You: &�Բ�����;

Personal information posted on public forums (immediately available to other users), alias or username (Tes ID) &�Բ�����;

Students and Parents: &�Բ�����;

Date of birth, race or ethnicity, student unique identifiers, emergency contacts, sexual orientation, religion, bank account details of parents, information about payments and billing, references, performance and educational needs reports, medical data and incidents, tuition and extracurricular accounts, and incident reports involving pupils or students. &�Բ�����;

School Staff: &�Բ�����;

Job title, employee identifiers, national insurance number, court orders, trade union membership, pension information, tax codes, grade, occupational health information, disciplinary and grievance information, accident reports, medical and health information, right to work checks, passport details, and beneficiary information. &�Բ�����;

Other Customer Community Members (Debtors, Creditors, Contractors): &�Բ�����;

Name, Address &�Բ�����;

Job Applicants: &�Բ�����;

Postal address, nationality, educational qualifications, date of birth, employment history, remuneration information, financial information (bank details, tax identifiers), sensitive information (criminal record history, workers compensation information, race or ethnicity, health information). &�Բ�����;

Business Partners: &�Բ�����;

Bank and payment information, videos and photos &�Բ�����;

Exchange of Personal Data: &�Բ�����;

Academic institutions, recruiters, screening check providers, health service providers, professional and trade associations, law enforcement agencies, recruitment analytics providers, referees, current and previous employers. &�Բ�����;

Information from Third Parties: &�Բ�����;

Information from job boards (where permitted by law), background checks (e.g., “Working with Children” and “Vulnerable People” checks, licences, qualifications, Police checks), and professional references. &�Բ�����;

��Ǵǰ쾱���: &�Բ�����;

A cookie is a small text file stored on your device, allowing us to retrieve and analyse certain information, this includes: &�Բ�����;

1. Automatically Collected Information (via Cookies): &�Բ�����;

2. IP address &�Բ�����;

3. Time and date of visit &�Բ�����;

4. Browser and operating system details &�Բ�����;

5. Internet connection details &�Բ�����;

6. Browsing patterns and demographic data &�Բ�����;

7. Journey through Sites and products searched for &�Բ�����;

We automatically collect limited information about your visits to our Sites through the use of cookies and similar technologies. This includes data such as your IP address, browser type, operating system, internet connection details, and the time and date of your visit. These details are collected via strictly necessary cookies, which are essential for the secure and effective operation of our Sites and do not require your consent. 

With your consent, we may also use optional cookies to collect additional information, including your browsing patterns, demographic data, the journey you take through our Sites, and the products or content you search for. These cookies support analytics, advertising, social media integration, and testing features to help us improve your experience, personalise content, and assess the performance and security of our services. &�Բ�����;

You can manage your cookie preferences at any time. Necessary cookies cannot be disabled, but you may opt out of all optional cookies through our cookie settings in the "Help" menu of your browser.  &�Բ�����;

The use of cookies may allow registered users to be presented with personalised versions of the Sites. &�Բ�����;

Our Sites use external ad servers (such as "DoubleClick") to serve the advertisements that you see on pages from our Sites. An ad server is a technology platform that stores, manages, and delivers digital advertisements to websites, mobile apps, or other digital platforms. They use cookies to collect information about your use of our Sites to help target ads to your interests. To find out more about the use of cookies by DoubleClick, please see  &�Բ�����;

Please note that if you disable specific cookies, certain services on our Sites may not be available to you. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. If you reject all cookies, you will not be able to use products or services that require you to "sign-in" and you may not be able to take full advantage of offerings or use them on all our Sites. &�Բ�����;

For further information please see our Cookies Policy here. &�Բ�����;

We collect and process your personal data for the following purposes, in accordance with Article 13(1)(c) of the UK General Data Protection Regulation (UK GDPR), and as required under Australian Privacy Principle 1.4(c) of the Australian Privacy Act 1988 (Cth), which mandates that we clearly outline the purposes for which personal information is collected, held, used, and disclosed: &�Բ�����;

1. To Provide Our Services &�Բ�����;
   We use your data to deliver and manage access to our products and services, including teaching resources, job boards, training platforms, and community features.  

2. To Manage Your Account &�Բ�����;
   Your personal information is used to create, maintain, and support your account, including authentication, password recovery, and customer service 

3. To Communicate with You &�Բ�����;
   We may contact you with service updates, newsletters, and marketing communications, where you have provided consent or where we have a legitimate interest 

4. To Improve Our Services &�Բ�����;
   We analyse usage data and feedback to enhance our platforms, develop new features, and ensure a better user experience 

5. To Support Recruitment Activities &�Բ�����;
   For users engaging with our recruitment services, we process data to match candidates with job opportunities and support the application process 

6. To Comply with Legal Obligations &�Բ�����;
   We may process your data to meet legal and regulatory requirements, including 51����, fraud prevention, and tax compliance 

7. To Ensure Safety and Security &�Բ�����;
   We use personal data to maintain the security of our platforms, detect and prevent misuse, and protect users and our systems. &�Բ�����;

1. Performance of a Contract: &�Բ�����;

• Authenticating identity and administering Tes ID user account 
• Handling enquiries, requests, and purchases 
• Providing MyCV, Job Alert, and Quick Apply services, and sharing with recruitment institutions 
• Entering competitions or prize draws 
• Enabling data processors to provide requested products and services 

2. Legitimate Interests: &�Բ�����;

• Personalising services 

• Conducting market research, surveys, anonymising or archiving data 

• Marketing and strategic development 

• Keeping business records 

• Providing updates about site developments 

3. Legal Obligation: &�Բ�����;

• Financial reporting and auditing 

• Job placement 

• Anti-money laundering, fraud prevention, detection, and reporting 

• Maintaining records of actions taken on accounts 

4. Consent: &�Բ�����;

• Direct marketing information about products and services 

• Contacting about relevant job opportunities 

• Enabling data processors to contact in relation to services offered 

• Consent can be amended at any time by logging into the account 

Direct Marketing: &�Բ�����;

1. Personal information collected in connection with customers' use of products is not used for marketing 

2. Marketing emails may be sent to representatives of current or prospective partners or customers 

3. Option to opt-out of marketing emails at any time by following the unsubscribe link or contacting the Privacy Officer. &�Բ�����;

Your Responsibilities: &�Բ�����;

1. Ensure that the information you provide is accurate and kept up to date 

2. If you need to make changes, you can update your details directly through your Tes account settings or contact us to request an update. &�Բ�����;

We are committed to ensuring the privacy and protection of your personal data. In certain circumstances, we may need to transfer your personal data to countries outside your country of residence. This includes transfers between the United Kingdom (UK), the European Economic Area (EEA), and Australia, where we maintain operations and data infrastructure. Additionally, we may engage trusted third-party service providers located in other jurisdictions, for purposes including cloud hosting, analytics, and customer support. These transfers are necessary for providing our services, fulfilling legal obligations, and enhancing our operational efficiency. Where such transfers occur, we ensure appropriate safeguards are in place including: &�Բ�����;

The use of Standard Contractual Clauses (SCCs) approved by the European Commission and/or the UK Information Commissioner’s Office (ICO); &�Բ�����;

Data Sharing Agreements between our subsidiaries and trusted third-party service providers. &�Բ�����;

These measures are designed to ensure that your personal data is treated securely and in accordance with applicable data protection laws, regardless of where it is processed. &�Բ�����;

We may transfer personal data to countries outside the United Kingdom, including to Australia, where our operations or service providers are located. These transfers may involve any category of personal data we process, depending on the nature of the product or service you use. This can include, but is not limited to, your name, contact details, account credentials, professional and demographic information, usage and interaction data, device identifiers, preferences, communications, and any other data you provide or that is generated through your use of our services.    &�Բ�����;

1. Internal Sharing: &�Բ�����;

• Personal data may be shared within Tes for administrative purposes, including billing, promoting events, and providing services. &�Բ�����;

2. International Transfers: &�Բ�����;

• Personal data may be transferred internationally within the Tes group (e.g. between Australia and the UK) for processing customer sales opportunities and employment processing. &�Բ�����;

3. Cloud Services: &�Բ�����;

• Use of cloud services (e.g., Amazon Web Services, Microsoft) to store and process personal data, including security products and Captcha services to prevent malicious activities 

• Data may be stored outside your home country. &�Բ�����;

4. Sub-Processors: &�Բ�����;

• Use of various companies and services (sub-processors) to help operate the business 

• Changes to sub-processors will be communicated via email 

• Critical Third-Party Vendors: &�Բ�����;

  • 8x8, INC 

  • Alphabet Inc. (Google) 

  • Amazon Web Services (AWS) 

  • Amazon.com, Inc. 

  • Arlo 

  • Atlassian 

  • Bullhorn, Inc (Jobscience) 

  • Calendly 

  • ChurnZero 

  • Cloudwerx 

  • Concentrix Catalyst Limited. 

  • Cove (N-able) 

  • Culture Amp 

  • Dotdigital Group PLC. 

  • Drupal. 

  • Fastly, Inc. 

  • Freshworks, Inc. 

  • FusionAuth 

  • Gong 

  • Google LLC. 

  • Groupcall. 

  • HappyFox 

  • IntelliHR 

  • LinkedIn Sales Navigator 

  • Live Chat Monitoring 

  • Mailgun Technologies 

  • Marketo 

  • Microsoft Corporation. Mimecast Services Ltd. 

  • Navan 

  • Oncehub 

  • Oracle Corporation (Netsuite). 

  • Pendo. 

  • PeopleHR 

  • Pipedrive 

  • Sage 

  • Salesforce 

  • Segment.io 

  • WebExpenses 

  • Wonde 

  • Zapier 

  • Zendesk 

  • Zoho Corporation Pty Limited 

  • Zoom Video Communications, Inc. 

5. Other Third Parties: &�Բ�����;

• Sharing personal information with providers of recruitment services and educational institutions. 

• Contacting individuals prior to transferring data if Tes sells or transfers a product or service. &�Բ�����;

6. Legal Requirements: &�Բ�����;

• Disclosing personal information to government agencies, law enforcement, banks, financial institutions, and data protection regulators as required by law. &�Բ�����;

7. Google reCAPTCHA: &�Բ�����;

• Using Google reCAPTCHA to check if data entered on Sites is by a human or automated program 

• Data analysed by Google. &�Բ�����;

8. Business Transfers: &�Բ�����;

• Personal data may be used and disclosed to support business transactions, such as buying or selling business units or subsidiary companies. &�Բ�����;

9. myEdOnline: &�Բ�����;

• Teachers' personal data (e.g., name, photo) will be visible to other users if they share content outside their organisation. &�Բ�����;

10. Third-Party Obligations: &�Բ�����;

• Third parties must keep personal data secure and use it only to fulfil their service obligations 

• Disposal of personal data when no longer needed, unless legally required to retain it. &�Բ�����;

11. Special Category Personal Data: &�Բ�����;

• Sharing special category personal data with third parties only with consent or legal requirement. &�Բ�����;

12. Anonymous Statistical Information: &�Բ�����;

• Providing anonymous statistical information to reputable third parties (e.g., analytics, search engine providers). &�Բ�����;

13. Database Rights: &�Բ�����;

• Ownership of database rights in collected information 

• No selling, renting, or sharing of identifiable information with unaffiliated entities without express permission. &�Բ�����;

14. Non-Identifiable Information: &�Բ�����;

• Sharing information that does not reasonably identify you or your organisation as permitted by law 

If you have opted in to be contacted about jobs opportunities, the personal information you have provided regarding your experience, qualifications and job interests will be used alongside your Site activity to match you to relevant roles. &�Բ�����;

The purpose of this is to share a limited, accurate, and relevant set of your information with schools using SmartMatch Direct - a Tes service that connects schools with suitable teaching candidates - so that you are only contacted about roles that match your profile. &�Բ�����;

Schools will contact potential candidates via Tes using the information above, including but not limited to your name and contact details. &�Բ�����;

If you would not like to be matched with jobs, untick the box found in the career preferences section on your profile. You can amend your email preferences at any time by logging into your account here. &�Բ�����;

We retain the information we collect for no longer than is reasonably necessary to fulfil the purposes that such data was originally collected in accordance with our internal data retention polices or to comply with our legal and regulatory obligations. &�Բ�����;

Once data has come to the end of its useful purpose or lawful retention period, we take reasonable steps to securely erase or anonymise the data. &�Բ�����;

Our staff are well-trained in 51���� your information, utilising physical, electronic, and other security measures to ensure the security, confidentiality, and integrity of the personal data we manage. &�Բ�����;

We will only keep your personal information for as long as they serve a useful business purpose or until all legal and regulatory requirements are met. This means we will retain personal information for the duration of any contract we have with you, plus any further period for which we are required to maintain information by law (such as for tax and other regulatory purposes) and subject to any requests for erasure made by you. &�Բ�����;

We store most information about you in computer systems and databases operated by either us or our external service providers and we implement and maintain processes and security measures to protect personal information which we hold from misuse, interference or loss, and from unauthorised access, modification or disclosure.   &�Բ�����;

Please note that transmitting personal information via the internet carries inherent security risks. We will take reasonable steps to protect your personal information during transit in line with our internal processes, however, we cannot guarantee the security of your data transmitted via email and/or our website; any transmission is at your own risk.  &�Բ�����;

The personal information that we collect from you will, where possible, be stored in the United Kingdom (the UK), the European Economic Area (the EEA) or Australia. In certain circumstances, we may require third parties that are based outside of the UK, the EEA or Australia, as the case may be, to process, host or store your personal information. By submitting your personal information to us, you acknowledge this processing, storage, or transfer. &�Բ�����;

Please note that countries in other jurisdictions may not have the same standard of data protection laws as the one in which you located.    &�Բ�����;

In the event your personal information is processed or stored outside of the country in which you are located, we will take all reasonable and necessary steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable Data Protection Laws.  This includes the following steps, to the extent applicable: 

1. We will only allow third parties to access your personal information, where permitted by applicable Data Protection Laws.  This may include where the recipients are in countries that have been held to provide an adequate level of protection for your data subjects’ rights and freedoms 

2. Ensuring that appropriate safeguards are in place, such as Binding Corporate Rules or Standard Contractual Clauses approved by the European Commission and/or ICO 

3. There is a Data Sharing Agreement in place that allows us to transfer personal information between various Tes entities 

4. Ensuring that the recipient has agreed to apply all relevant protections for your personal information as set out in the Data Protection Laws (such as by entering into the European Commission's Model Clauses).  &�Բ�����;

You have the right to ask Tes to uphold one or more of your Data Subject Rights: &�Բ�����;

1. The right to be informed. 

This document is designed to keep you informed about how we handle your personal data. Additionally, we will provide clear information whenever we collect data from you. &�Բ�����;

2. The right to rectification. 

You are able to ask us to correct your data, as per the section above. &�Բ�����;

3. The right to erasure. 

You have the right to ask us to delete your data under certain circumstances, unless we have a valid and lawful reason to keep it. &�Բ�����;

4. The right to restrict processing. 

You are able to ask us to limit any further use of your data &�Բ�����;

5. The right to data portability. 

You have the right to ask us to provide you with access to your data in a common, machine-readable format such as a CSV file. &�Բ�����;

6. The right to object. 

You can object to us processing your data if you wish, for example if you don’t want your information to be used for direct marketing &�Բ�����;

If you have any queries or complaints in relation to how we use your personal information, please contact us via the details set out in section 10 below.  &�Բ�����;

Where Tes is not a data controller, you should contact the institution in the first instance. &�Բ�����;

If you are not satisfied with the way your Data Subject Rights have been handled, you have the right to contact the Information Commissioner's Office via here or by telephoning 0303 123 1113. &�Բ�����;

If you have consented to receive marketing communication from us, these products or services can be offered jointly with or on behalf of a third party and/or "alerts" from us via email (for example, by creating an email alert for a job). &�Բ�����;

To unsubscribe from these services, click on the "unsubscribe" link at the bottom of an email, amend your email preferences by logging into your account here or please email us at help@tes.com. &�Բ�����;

Tes may update this Notice periodically, with any material changes reflected on our website &�Բ�����;

It is your responsibility to ensure that you are aware of the latest version of this Notice and by continuing to use our services and/or our Sites, request services from us or otherwise engage with us, you will be deemed to have accepted the updated Notice. &�Բ�����;

If you do not agree to any changes that we make, you should not use or access (or continue to use or access) our services and/or our Sites. &�Բ�����;

If you have any questions about this Privacy Notice or how we handle your personal data, we welcome your queries and feedback. You can contact us using the details below, depending on your location: &�Բ�����;

UK Residents &�Բ�����;

Tes Global Limited (Registered Office) &�Բ�����;

Building 3, St Paul’s Place &�Բ�����;

Norfolk Street &�Բ�����;

Sheffield, S1 2JE &�Բ�����;

United Kingdom &�Բ�����;

EEA Residents &�Բ�����;

Please contact our EU Representative: &�Բ�����;

The DPO Centre Europe &�Բ�����;

Alexandra House &�Բ�����;

3 Ballsbridge Park &�Բ�����;

Dublin, D04C 7H2 &�Բ�����;

Ireland &�Բ�����;

Telephone: +353 1 631 9460 &�Բ�����;

Email: eu.rep@tes.com 

Website: www.dpocentre.com &�Բ�����;

Australian Residents &�Բ�����;

TES Australia Office &�Բ�����;

Suite 5.01, Level 5 &�Բ�����;

83–97 Kippax Street &�Բ�����;

Surry Hills, NSW 2010 &�Բ�����;

Sydney, Australia &�Բ�����;

Residents of Other Countries &�Բ�����;

If you reside outside the UK, EEA, or Australia, you may still contact us and we will direct your inquiry to the appropriate regional contact. &�Բ�����;

For all general queries, comments, or requests relating to our use of your personal data including those from residents in the UK, Australia, and other non-EEA countries please contact us at: help@tes.com