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We are recruiting a receptionist to join the team at Horizon International School for an immediate start.

About the school:

Horizon International School, Dubai, is an established, thriving community that follows the Early Years Foundation Stage Curriculum and the National Curriculum of England in Primary and Secondary. Students take a combination of IGCSE and GCSE at the end of Key Stage 4, leading into ‘A’ Levels thereafter. Since our doors opened in September 2008, the school community has rapidly grown, and we now have approximately 1400 students with ages ranging from 3 to 18 from over 92 different countries. The school has been on a significant journey to excellence which has been identified in our most recent inspections. The school is now rated as Very Good with the KHDA and Outstanding with BSO.

Main Responsibilities

• Confidently answer frequently asked questions with accurate information as the first point of contact for all parent, staff and visitor enquiries
• Answer incoming telephone calls and forward to the appropriate personnel or department. Takes accurate messages if required and relay information to relevant stakeholders in a concise and timely manner
• Welcome on-site visitors in a professional, polite and patient manner
• Support admissions with new parent access passes and other administrative duties as requested
• Support at recruitment activities where required, including a limited number of weekend or evening events such as Open Days and Community Fairs
• Update notice board and interactive screens on a daily basis
• Manage and respond to reception email addresses, ensuring emails are actioned and appropriately filed in a timely manner
• Ensure Reception is a safe and secure environment for students, families, staff and visitors
• Act as an Evacuation Coordinator as per the Emergency Evacuation protocol

Experience requirements:  

• Minimum 2 years experience in a similar role
• Fluent in English
• Ability to multitask whilst working at a high pace and meeting demanding activity targets
• Excellent written and verbal communication skills
• Expert customer experience and service delivery skills

To support your applications, please also include a current, up-to-date CV.

The school reserves the right to interview and appoint strong candidates before the official closing date, and therefore we would encourage candidates to apply early in the process.

Cognita is committed to 51ºÚÁÏ the welfare of children and young people and expects the same from its employees. All new staff will be subject to detailed and enhanced pre-employment clearance, including identity checks, criminal background checks for all countries lived in, qualification checks, employment checks to include an exploration of any gaps in employment, and satisfactory reference checks for all employment in the last 5 years.