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How to change the default school robin messages

This guide will explain how to change the default school robin messages.

 

When school robins are sent out to staff, a default introduction message will appear at the beginning of the email.

To change the default introduction for your school robins, mouse over theÌýAdminÌýtab and select theÌýSchool settingsÌýoption from the drop down menu.

School settings in admin section

Next, either scroll down to theÌýSchool robinsÌýsection or click onÌýSchool robinsÌýin the navigation menu to the left.

Provision Map school_robins_menu

You will see two text areas: one forÌýrequestingÌýinformation and one forÌý²µ¾±±¹¾±²Ô²µÌýinformation. Enter your new introduction notes into the text areas.

You can include the special placeholderÌý{name], appears in the school robin as the pupil’s name.

Provision Map robin_message_options-1

The next time you create a school robin, select theÌýRequest informationÌýradio button to use theÌýRequesting information introduction noteÌýor theÌýGive informationÌýradio button to use theÌýGiving information introduction note.

Provision Map information_request_options

When the school robin is successfully sent, the selected note will appear at theÌý²õ³Ù²¹°ù³ÙÌýof the email.

Need more support?
Contact us atÌýsupport.provisionmap@tes.com.

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