51ºÚÁÏ

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18 July 2025

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NCFE CACHE Level 2 Certificate in Preparing to Work in Adult Social Care (6600/0047/8)

PWCS 21: Principles of communication in adult social care (L/602/2905) GLHs 17

This unit introduces the importance of communication in adult social care setting, and ways to overcome barriers to meet individual needs and preferences in communication.

LO1: Understand why communication is important in adult social care settings.
LO2: Understand how to meet the communication and language needs, wishes and preferences of an individual.
LO3: Understand how to reduce barriers to communication.
LO4: Understand confidentiality in adult social care settings.

This resource includes:

CACHE Unit Specification
Unit PowerPoint
Unit Worksheet
Care Certificate Standard 6 - Communication Workbook
x3 Samples of Learners Completed Work.

Please check out my other resources for the rest of the units for this entire course:

PWCS 22: Principles of Personal Development in adult social care
PWCS 23: Principles of diversity, equality and inclusion in adult social care settings
HSC 024: Principles of 51ºÚÁÏ and protection in health and social care
SHC 24: Introduction to duty of care in health, social care or children’s and young people’s settings
PWCS 25: Role of the Social Care Worker
PWCS 26: Understand person-centred approaches in adult social care settings
PWCS 27: Understand health and safety in social care settings
PWCS 28: Understand how to handle information in social care settings.

These resources also relate to the knowledge elements covered in the mandatory units of the Health and Social Care Diploma at Level 2. Learners progressing to the Health and Social Care Diploma at Level 2 will therefore have gained the underpinning knowledge for these units.

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