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Quality Assurance in Manufacturing
Year Group:
Year 10 – Year 11 Product Design

Lesson Length:
1 Hour

Lesson Type:
Independent study Structured learning ( no practical work)

Lesson Aim:
To understand how quality assurance systems help ensure that products are fit for purpose and meet required standards before reaching the customer.

Learning Objectives:

• Define the terms quality assurance and quality control
• Identify systems used in quality assurance
• Describe how these systems are used in real-life manufacturing processes
• Understand the difference between proactive and reactive approaches to quality

Lesson Activities Include:
Hook question: “Have you ever bought a product that broke easily?”
→ Encourages reflection and sets up the importance of quality control.

Key Concepts Covered:

• Difference between proactive (QA) and reactive (QC)
• Definition and purpose of quality assurance systems
• Explanation of repair, replacement, and refund processes and their cost to manufacturers

Examples of QA in Action:

• Buying materials
• Manufacturing components
• Material defect checks
• Assembly of components

Mind Map Activity:
Pupils complete a diagram identifying quality assurance systems at different stages (ordering, manufacturing, feedback, etc.)

Questions & Learning Checks:

• Fill-in-the-blanks
• True or false questions
• Short written responses

Assessment for Learning:
Pupils answer 5 structured questions to show understanding of QA and QC.

True or false questions used as a quick learning check at the end.